Rules & fees
To enable us to keep our extensive holdings in the best possible condition for all users at all times, there are a few essential rules that everyone must follow.
Rules
Please note the user code of the Zentralbibliothek Zürich.
Fees
A fee is charged for the following services:
Overdue notice fees
Loan period 28 days
| Recall / reminder
|
no charge
|
| 1st overdue notice (7 days after due date, via e-mail)
|
CHF 5 per medium
|
| 2nd overdue notice (14 days after due date, via e-mail)
|
CHF 5 per medium
|
| 3rd overdue notice (21 days after due date, Post offices)
|
CHF 10 per medium
|
| Address enquiries
|
CHF 20
|
Loan period 7 and 14 days
| Recall / reminder
|
no charge
|
| 1st overdue notice (3 days after due date, via e-mail)
|
CHF 5 per medium
|
| 2nd overdue notice (6 days after due date, via e-mail)
|
CHF 5 per medium
|
| 3rd overdue notice (9 days after due date, Post offices)
|
CHF 10 per medium
|
| Address enquiries
|
CHF 20
|
Lost items: please complete the loss report.
Please check the return dates for media you have borrowed and your address information (including e-mail) in your library account regularly. You can make changes to your personal details online in your SWITCH edu-ID account.
For your open library fees, you will receive a monthly e-mail invoice for the chargeable services of the penultimate month (i.e. in May for March) from the Swiss Library Service Platform (SLSP).
Copy dispatch (copies sent by post or electronically)
Private individuals
| Method of ordering | Costs | Delivery times |
| Deliveries from the holdings of the ZB Zürich
|
CHF 5.00 (50 pages maximum per request)
|
2 working days
|
| Deliveries from SLSP libraries
|
CHF 5.00 (50 pages maximum per request) | 2-7 working days
|
| Deliveries from other Swiss libraries
|
CHF 5.00 (50 pages maximum per request)
|
2-7 working days
|
| Deliveries from libraries abroad (via interlibrary loan)
|
CHF 8 or by agreement (50 pages maximum per request)
|
1-3 weeks
|
| Extra charge for paper copies
|
CHF 2.50 |
|
eBooks on Demand (EOD): see eBooks on Demand
Companies
| Method of ordering | Costs | Delivery times |
| Deliveries from the holdings of the ZB Zürich
|
CHF 25 (50 pages maximum per request)
|
2 working days
|
| Deliveries from SLSP libraries
|
CHF 25 (50 pages maximum per request)
|
2-7 working days
|
| Deliveries from other Swiss libraries
|
CHF 25 (50 pages maximum per request)
|
2-7 working days
|
| Deliveries from libraries abroad (via interlibrary loan)
|
CHF 25 or by agreement (50 pages maximum per request)
|
1-3 weeks
|
| Extra charge for paper copies
|
CHF 2.50 |
|
Courier service
| Method of ordering | Costs | Delivery times |
| ETH-ZB courier
|
no charge
|
2 working days
|
| UB-ZB courier
|
no charge | 2 working days
|
| External stores, holdings of the ZB
|
no charge
|
2-3 working days
|
| SLSP courier
|
CHF 6 per medium
|
2-3 working days
|
Interlibrary loans
| Method of ordering | Costs | Delivery times |
| From Swiss libraries
|
CHF 12 per medium
|
1-2 weeks
|
| From Europe (not including the UK)
|
CHF 24 per medium
|
2-5 weeks
|
| From the UK and overseas
|
CHF 36 per medium or according to costs incurred (subject to agreement only)
|
2-5 weeks
|
Postal dispatch
| Method of ordering | Costs | Delivery times |
| To a postal address in Switzerland
|
CHF 12 per medium
|
3-5 working days
|
Interlibrary loan fees for foreign libraries
| Method of ordering
|
Costs |
| Copies from the holdings of the ZB Zürich
|
1 IFLA Voucher / CHF 12.00 (50 pages maximum per request)
|
| Postal dispatch to libraries in Europe
|
2 IFLA vouchers / CHF 24 per medium
|
| Postal dispatch to libraries in the UK and overseas
|
3 IFLA vouchers / CHF 36 per medium or by agreement
|
Payment by invoice or via PayPal can be arranged on request.
Contact
Do you need support? We are here for you.